Please read these rental terms carefully before pickup.
The following terms of this rental agreement are related to all types of vehicles including the replacement vehicles which the Leaser (hereinafter referred as "LEASER") leases to the "HIRER".
The "HIRER" receives the rental vehicle described in the rental Agreement in perfect working order, with all its documents, tires, tools and accessories, and agrees to look after them and drive the vehicle in compliance with the Highway Code and the provisions set out in these General Terms and Conditions.
The term of the Agreement is set out on page 1 (front) and indicates the date and time on which the vehicle must be returned.
The rental dates are computed in 24-hour periods, counted from the exact time the "HIRER" rented the vehicle until they return the vehicle, with its keys and documents to "LEASER".
The courtesy period for returning the vehicle is 59 minutes.
If the "HIRER" decides to terminate the Contract in advance, the entirety of the amount paid for the days the vehicle was not used (including taxes) will be retained as an indemnity.
The "HIRER" is under obligation to return the vehicle on the date and time stipulated in the previous paragraph.
If the "HIRER" wishes to extend the rental period, they must go to the nearest "LEASER" office to sign the extension.
No contract may be extended via telephone, nor by any other means of electronic communication, unless established otherwise on the first page of the contract.
The deposit given as surety may not be used to extend the rental period under any circumstance.
"LEASER" may charge the "HIRER" a fee for any extensions to this Agreement.
In the event that the Agreement cannot be extended because no vehicles are available or for any other reason, "HIRER" must return the vehicle on the agreed date and time to the agreed "LEASER" office.
Depending on the terms and conditions in the initial Contract, a new contract may need to be signed when an extension of the rental period is requested. In that case, the new contract invalidates the current Contract.
The "HIRER" must return the hired vehicle in its pre-rental condition, together with all its documents, tires, tools and accessories, at the place and on the date and time set out in the rental Agreement.
The "HIRER" must not change the vehicle’s technical specifications, keys, equipment, tools and/or accessories, or make changes to its external or interior appearance.
Otherwise, "HIRER" must pay for the expense of returning the vehicle to its pre-rental condition, without detriment to "LEASER" loss-of-income during the period the vehicle is not available for rent because it is being valeted, and for any other damages sustained by "LEASER".
Failure to return the vehicle on the date and time set out in the Contract authorizes "LEASER" to charge "HIRER" for each day they use the vehicle after it should have been returned.
"LEASER" will also charge a penalty of €50 for every day of delay to cover the inconvenience caused to "LEASER".
Similarly, returning or abandoning the vehicle in a place other than the one indicated in the Agreement will entitle "LEASER" to require "HIRER" to pay:
In the event that the vehicle disappears or is not returned, "LEASER" reserves the right to bring legal action against the "HIRER" before the competent authorities with the full weight and consequences of the law.
A unilateral extension of the Agreement by "HIRER" will be considered illicit use of the vehicle, in which case the "HIRER" will be held liable for any damage to the vehicle.
The "HIRER" undertakes to pay to "LEASER" charges arising from vehicle hire, insurance and taxes determined by the current "LEASER" rates (hereinafter, General Rates), which have been previously communicated to the client.
The application of the initially agreed rate is dependent upon the vehicle being returned at the designated place and time and on the stipulated date.
Rates may vary depending on the time of year and the office in question, whereby, prior to hiring a vehicle, it is the client’s responsibility to verify the rate that is to be applied.
The "HIRER", subsequent to the finalization of the rental period, undertakes to pay "LEASER" any amounts arising as a result of the following:
Notwithstanding the foregoing, "LEASER" reserves the right to charge the "HIRER" an extra €50 for the administrative costs it incurred for processing and sending notice of the above-mentioned sanctions to the competent authorities, the cost of repairs for damages caused to the vehicle in the event of an accident, in any of the following circumstances:
Any amounts arising from such items shall be charged by "LEASER" directly to the "HIRER" using the electronic payment or equivalent system used to hire the vehicle, with the "HIRER" expressly authorizing the acceptability of "LEASER" making such charges.
In all cases, "LEASER" shall immediately report the charge that was made and the reasons for it, giving the "HIRER" all the information possible.
The amount charged to "HIRER" for damages to the vehicle is computed according to the assessment made by an independent adjuster.
Alternatively, if an external assessment cannot be made, "HIRER" will be charged the amount resulting from a preliminary assessment made by qualified "LEASER" staff which are known and consented to by the "HIRER".
All the foregoing will apply without prejudice to a subsequent settlement and adjustment after an estimate is made by a garage or an assessment is made by an independent adjuster.
Likewise, "LEASER" reserves the right to charge "HIRER" compensation for loss-of-income owing to immobilization of the damaged vehicle.
Such compensation will be calculated on the number of days required to repair the vehicle, established by an independent adjuster or, after the vehicle has been repaired, by counting one day for every eight hours of work invested by the garage and used as the base to quantify the daily rate at which the vehicle was hired.
The days the vehicle is immobilized count as days the vehicle was not returned on the convened date, and thus the extra €40 per day set out in the preceding clause will also apply.
"HIRER" liability will not exceed the vehicle's market value, according to the maximum price in force at the time of the accident.
The credit card used to make the reservation should be presented by the cardholder when the vehicle is collected.
The credit card used should be in the name of the same person taking out the rental agreement.
Payment for hiring the vehicle and any additional items can be made in the currency chosen by the "HIRER".
Multiple currency operations are accepted, under the terms and conditions set out by the Bank handling the payment.
Rental rates include Compulsory Insurance for the automobile, and Supplementary Civil Liability insurance to cover damage to third parties as a result of using and driving the vehicle.
These covers are guaranteed and assumed by "LEASER" insurance company, and they are subject to the insurance policy's general and particular clauses and the law.
By signing the vehicle hire agreement, "HIRER" accepts the conditions of this insurance policy, which are available to "HIRER" on request.
The hire rates also include the "LEASER" BASIC COVER for damage to the vehicle due to: Collision, Theft, Accidental Fire and Acts of vandalism.
The "LEASER" Basic Cover always contemplates an excess for any damage for which the "HIRER" has been directly responsible.
The excess needs to be guaranteed:
The "LEASER" Basic Cover will be valid as long as the following conditions are met:
The rental rates do not include, unless indicated otherwise, any ADDITIONAL COVER, which provides for reducing the "HIRER's" liability excess.
The aforementioned cover can be contracted on collecting the vehicle or beforehand, on making the booking.
It will only be valid if the "HIRER" fulfills the necessary conditions for the "LEASER" Basic Cover.
CDW, ERC, SCDW insurances expressly exclude:
In the event of an accident, "HIRER" undertakes:
It is the "HIRER" duty to use the vehicle with due diligence, in line with its characteristics, and to obey the current Highway Code, avoiding any situation that might cause damage to the vehicle or to third parties.
Likewise, it is the "HIRER" duty not to allow anyone other than those authorized under this vehicle hire agreement to drive the vehicle.
"HIRER" is liable for any damage to the vehicle or to third parties arising from a breach of such terms.
Failure to comply with the provisions of these sections will be construed as non-authorized use.
"HIRER" is fully liable for damage to the exterior or interior of the vehicle due to non-authorized use, and must pay any expenses incurred as set forth in section 6.
Non-authorized use includes, but is not limited to, the following cases, given by way of example:
Any unauthorized use on the part of the "HIRER" will entitle "LEASER" to terminate the Rental Agreement early for breach of contract by the former and, where appropriate, to claim for any damages that may apply in this respect.
"HIRER" must hold a current valid Driving License, approved in the country where the vehicle is delivered, and have held a license for at least FOUR years.
Likewise, the driver minimum age is TWENTY-FIVE.
When both requirements are not fulfilled, special arrangements can be put in place which may incur additional charges.
"HIRER" is directly responsible for ensuring a current, valid and approved driving license is held and for holding "LEASER" free and harmless from any responsibility.
"HIRER" and/or authorized additional drivers are jointly liable for the "HIRER" obligations under this Agreement and the relevant laws that are applicable to same.
"LEASER" is not to be held liable for items stolen, forgotten or lost inside the vehicle.
On signing the Contract, "HIRER" can be required to pay a deposit that could be proportional to the amount of the rental rate and market value of the vehicle in order to guarantee the fulfilment of the general and special conditions of the Contract.
In the event of agreeing to a contract extension, this amount must be increased in accordance to the number of days contemplated in the extension period.
This amount will be returned once the contract expires and the condition of the vehicle is checked and the general and special conditions of the Contract have been fulfilled.
For this reason, it may be necessary to withhold the deposit for up to 30 days following vehicle return.
"HIRER" must notify "LEASER" when children under three years of age and adults under 1.5 meters in height will be riding in the vehicle so "LEASER" can provide an approved restraint, for a fee, for the weight and height of the person who will use it.
"HIRER" is responsible for installing the restraint, which WILL NOT BE ANCHORED to the vehicle.
Pursuant to the provisions of current legislation on the protection of personal data, LEASER hereby informs you that your personal data will be added to a computer file kept by this company.
You may revoke your consent at any time by sending an email to our website Customer Support section.
Finally, you are hereby informed that you may access, change or cancel your data by sending an email to our website Customer Support section.
For further information, or to send comments, claims or complaints, please go to the "Contact Us" section of our website.
This agreement is governed by the laws of Greece.
"LEASER" states their intention of resolving any controversies in a friendly manner.
Where this is not possible, any controversies between "LEASER" and the "HIRER" will be settled in the courts of the place where the vehicle was hired.
The translations of these general terms and conditions are for information purposes only and are not legally binding.
Only the original copy in Greek is considered legally valid.
